All Deliveries are made by a 3rd party Courier (varies depending on area of delivery). We send our glass products in protective wooden containers, made to suit each specific order.

Damaged Items

In the unlikely event of our glass being delivered damaged / broken, please do not attempt to remove the glass from the container. Please photograph the item and Email us at

Delivery Time

As we manufacture each piece of glass to our customers specifications, we work to a 10 Working Day lead time. However our glass products are usually delivered to our customers in 5 to 7 days, depending on work load at the time.